How quickly can an engineer reach me?

For most London postcodes we aim to have an engineer on site within 2 to 4 hours of your call. Total system failures affecting stock or safety are prioritised.

Do you charge more for out-of-hours call-outs?

Evening, weekend and bank holiday rates are slightly higher, but we always confirm the call-out charge and estimated labour before we travel — there are no hidden fees.

Can you fix the fault on the first visit?

Our vans carry the most common spares for all major brands, so the majority of faults are resolved on the first visit. If a specialist part is required we will fit a temporary solution where possible.

Emergency Repairs

24/7 rapid-response cooling and refrigeration breakdown cover across London.

When your air conditioning or refrigeration fails, every hour counts. Our rapid-response engineers cover London and the surrounding area around the clock, arriving fully stocked to diagnose and fix most faults on the first visit.

Call Now Request a Quote

Emergency Repairs by Freez Fix in London

Trusted by homes & businesses across London

F-Gas Certified Engineers

24/7 Emergency Cover

12-Month Workmanship Guarantee

Covering All of London

Scope of work

What's Included

Every emergency repairs job from Freez Fix covers the following as standard — no upsells, no surprises on the invoice.

24/7 call-out, 365 days a year
Typical response within 2–4 hours across London
Fully stocked vans for first-visit fixes
Refrigerant leak detection and repair
Temporary cooling options while parts are sourced
Upfront pricing before any work begins

Carried out by F-Gas certified engineers and backed by our 12-month workmanship guarantee.

How It Works

Call Us

Describe the fault and your location — we prioritise total system failures.

Rapid Dispatch

The nearest available engineer is sent straight to your site.

Diagnose & Quote

We identify the fault and confirm the cost before starting.

Fix & Verify

We repair, test under load and leave the system running safely.

Why it pays off

What you actually get from doing this properly

Anyone can quote you a price. Here is the difference a proper emergency repairs makes once the van has driven away — in plain terms, from jobs we do across London every week.

Talk it through with an engineer

Your stock stays safe

A freezer down overnight can wipe out thousands of pounds of food or product. Getting an engineer to you in hours rather than days is often the difference between a minor bill and a ruined week.

You are not pushed into a new system

Plenty of "dead" units just need a capacitor, a fan motor or a regas. We carry those parts and fix what can be fixed, so you only replace equipment when it genuinely makes sense.

You know where you stand

We tell you the likely cause and the price before we start, and every repair is covered by a 12-month workmanship guarantee. No vague hourly rates that creep up while you wait.

300+

Jobs completed across London

4.9/5

Average customer rating

3+ yrs

Serving London

2–4 hrs

Typical emergency response